Privacy policy

Privacy Policy 

Last Updated: June 2026 

EVOHE respects your privacy and is committed to protecting your personal information. 

This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, create an account, subscribe to our communications, or purchase our products. 

EVOHE is committed to handling personal information in accordance with applicable Australian privacy laws. 

Information We Collect 

We may collect personal information including: 

  • Name 

  • Email address 

  • Phone number 

  • Billing and shipping addresses 

  • Purchase history 

  • Account information 

  • Website usage information 

  • Marketing preferences 

How We Collect Information 

Information may be collected when you: 

  • Place an order 

  • Create an account 

  • Subscribe to our emails 

  • Contact us 

  • Submit a review, testimonial or feedback 

  • Browse our website 

We may also collect information through cookies and similar technologies used to improve website functionality and customer experience. 

How We Use Your Information 

We may use your information to: 

  • Process and fulfil orders 

  • Provide customer support 

  • Communicate regarding orders and enquiries 

  • Improve our products, website and services 

  • Send marketing communications where you have opted in 

  • Meet legal, regulatory and administrative obligations 

Marketing Communications 

If you subscribe to receive marketing communications from EVOHE, we may send updates regarding products, promotions, educational content and company news. 

You may unsubscribe at any time using the unsubscribe link included in our emails. 

Reviews, Testimonials and User Content 

If you choose to submit a review, testimonial, photograph, feedback or other content to EVOHE, you grant EVOHE permission to use that content for marketing, promotional and website purposes unless otherwise agreed. 

We will not publish personal information beyond what is reasonably necessary without your consent. 

Cookies and Analytics 

Our website may use cookies and similar technologies to: 

  • Improve website functionality 

  • Analyse website traffic and performance 

  • Enhance your shopping experience 

  • Remember your preferences and settings 

You may manage cookie preferences through your browser settings. 

Third-Party Service Providers 

We may share information with trusted third-party service providers who assist us in operating our business, including: 

  • Website hosting providers 

  • Payment processors 

  • Shipping and fulfilment partners 

  • Email marketing platforms 

  • Analytics providers 

These providers only receive the information necessary to perform services on our behalf and are not authorised to use your information for their own marketing purposes. 

Some service providers may store or process information outside Australia. By using our website, you acknowledge that your information may be transferred, stored or processed in other countries where those providers operate. 

Sale of Personal Information 

EVOHE does not sell, rent or trade your personal information to third parties for marketing purposes. 

We only share information where necessary to operate our business, process payments, fulfil orders, deliver products, provide customer support, or comply with legal obligations. 

Security 

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. 

However, no method of online transmission or electronic storage can be guaranteed to be completely secure. 

Data Retention 

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. 

Access and Correction 

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. 

Changes to This Policy 

We may update this Privacy Policy from time to time. 

Any changes will become effective when published on this page. 

Contact Us 

If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact: 

EVOHE 
service@evohe.com.au